Remote job shadowing for ICT students

Katarina Pažur Aničić
University of Zagreb

LinkedIn profile

Amalija Koren Cavaleiro
University of Zagreb

Abstract
The “Remote Job shadowing” is an initiative piloted within the Study4Career project that enables students to experience the real work environment in the ICT companies. Due to the unprecedented situation we are experiencing, project lead, the Student Support and Career Development Centre (CPSRK) of the Faculty of Organisation and Informatics (University of Zagreb), successfully adapted foreseen project activities to ensure the highest quality standard for all three parts (students, industry and university). The CPSRK has already established strong relations with employers, connecting students and industry and providing valuable student experiences, for which it was recognized as one of the good practice examples of the university – business cooperation in Europe.
The piloted initiative, an online student internship for undergraduate students, aims at enabling students to experience the real working environment in the ICT companies, while working on the real projects, as part of their final thesis. To support the pilot, the main activities were introduced: students have online consultations with their mentors (employers and professors) on a weekly basis receiving support, feedback and tasks; they participate online in relevant company/project meetings; they have an access to the introduced document sharing system and are using tools for collaborative team communication. In this way, students, working from home, are experiencing real remote work reality, while still feeling as a part of the company’s team.
The observed positive outcomes, so far, include high level satisfaction of students due to the experience they are receiving, higher level of confidence of employers due to the support of the university and ability to include new team members to their work reality, higher levels of satisfaction of professors and university due to the realization of new modes for student internship quality improvement.
The factors that enabled the pilot’s success include the readiness of the Faculty to experiment new ways of student involvement, the previously established collaboration and positive experience with the employers and openness to experiment new collaborative tools, rethinking the work processes and redesigning the work culture.